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WhatsApp & Anti-Spam Messaging Policy

FlowSendr > WhatsApp & Anti-Spam Messaging Policy

Last Updated: 15-11-2025

FlowSendr, a brand of AIMRech Private Limited, is committed to promoting responsible, compliant, and ethical communication. This policy outlines how users must use FlowSendr’s WhatsApp messaging and automation services.

By using FlowSendr, you agree to follow this WhatsApp and Anti-Spam Messaging Policy.

1. Purpose of This Policy

This policy is designed to:

  • Ensure compliance with WhatsApp Business API Policies, Meta Commerce Policies, and global anti-spam regulations (e.g., GDPR, TCPA, IT Act, CAN-SPAM).
  • Protect recipients from unwanted or abusive communication.
  • Help businesses maintain trust and long-term deliverability.

2. Consent (Opt-in Requirement)

You may only send WhatsApp messages to users who have provided clear and verifiable consent.
Valid opt-in methods include:

  • ✔ Website forms or checkboxes
  • ✔ WhatsApp QR code opt-ins
  • ✔ “Send Hi to WhatsApp” buttons
  • ✔ Customer-initiated WhatsApp messages

You must not:

  • ❌ Buy or use third-party contact lists
  • ❌ Send messages to people who have not opted in
  • ❌ Assume consent based on past business interactions

3. Opt-Out & Unsubscribe Rules

Recipients must be able to opt out at any time by replying with keywords like STOP, UNSUBSCRIBE, or similar.

After opt-out:

  • You must immediately stop sending messages to that contact
  • FlowSendr may automatically mark the contact as “Unsubscribed” or “Do Not Disturb”

4. Prohibited Content

You agree not to use FlowSendr to send any content that includes:

  • ❌ Spam or unsolicited bulk messages
  • ❌ Fake offers, scams, phishing, or malicious links
  • ❌ Hate speech, violence, harassment, or abusive language
  • ❌ Pornographic or sexually explicit material
  • ❌ Illegal drugs, weapons, or counterfeit products
  • ❌ Misleading health or financial claims
  • ❌ Content that violates WhatsApp’s Commerce or Business Policies

5. WhatsApp Template Approval

  • All promotional or notification messages must use pre-approved WhatsApp Message Templates.
  • Templates must not contain spam, misleading or prohibited content.
  • FlowSendr only facilitates submission; WhatsApp has final approval authority.

6. Message Frequency & Relevance

To maintain quality communication:

  • ✔ Keep messages relevant, informative, and valuable to the customer
  • ✔ Avoid excessive or repetitive messaging
  • ✔ Respect time zones and business hours where applicable

7. Responsibilities of Users

By using FlowSendr, you agree to:

  • Send messages only to users with valid consent
  • Handle customer data securely and legally
  • Maintain records of opt-ins and message approvals
  • Use accurate business profile details
  • Follow WhatsApp’s display name, template, and quality rating guidelines

8. Violations and Account Suspension

FlowSendr reserves the right to suspend or terminate accounts found guilty of:

  • ⚠ Repeated spam complaints or user blocks
  • ⚠ Violating WhatsApp or Meta policies
  • ⚠ Misuse of automation tools for harassment or fraud
  • ⚠ Sending prohibited or illegal content

9. Data Privacy

  • All customer data is processed in compliance with our Privacy Policy, GDPR, and relevant laws.
  • FlowSendr does not sell or misuse your contact data.
  • Users are responsible for managing and protecting their data ethically.

10. Contact & Support

If you have questions or concerns about this policy or need help with WhatsApp compliance, contact us at: