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Cancellation & Refund Policy

FlowSendr > Cancellation & Refund Policy

Last Updated: 09-11-2025

This Cancellation & Refund Policy explains how cancellations, renewals, and refunds are handled for FlowSendr services, owned and operated by AIMRech Private Limited.

By subscribing to or using our services, you agree to the terms outlined below.

1. Subscription & Billing

  • FlowSendr operates on a subscription-based model (monthly/annual or custom plans).
  • Subscriptions are automatically renewed unless cancelled before the next billing cycle.
  • Users are responsible for ensuring accurate payment details and timely payments.

2. Cancellation Policy

You may cancel your subscription at any time by:

Important:

  • Once cancelled, your service will remain active until the end of the current billing cycle.
  • After the billing cycle ends, your account may be downgraded, paused, or deactivated.

3. Refund Policy

At FlowSendr, we follow a strict no-refund policy:

  • No refunds will be issued if your service is active and accessible for the duration of your subscription period.
  • Payments made for subscription plans, credits, message balance, or add-ons are non-refundable and non-transferable.
  • This applies even if the platform is not actively used after subscription activation.

4. Exceptions (Refunds May Be Considered Only If):

A refund may only be considered in the following rare cases:

  • Duplicate payment due to a technical error.
  • Payment deducted, but subscription not activated.
  • Legal or regulatory requirements mandating a refund.

All such cases must be verified and approved by our billing team.

5. Service Suspension for Non-Payment

  • If payment fails or remains unpaid, services may be temporarily suspended.
  • Access will be restored once the outstanding payment is completed.
  • No refund will be issued for the suspended period.

6. Changes to Plans or Pricing

  • FlowSendr reserves the right to modify its plans or pricing at any time.
  • Any change will be notified in advance to active subscribers.
  • Continued use after the update implies acceptance of the revised pricing.

7. Contact for Cancellation or Billing Issues

For cancellations, billing concerns, or payment disputes, contact us at: